We’re delighted to have found Cordant Technical. They always deliver on-time, on budget and with a smile on their faces. We always use them because of their extensive knowledge and excellent customer care.

Mark Royle

Director, Emerson

The whole process from initial quote right through to installation was very easy and straightforward. The sales representative was very helpful and responded to all questions and requests quickly.

Nigel Griffiths

Managing Director, TACE

The Emerson Group was established over 50 years ago. It has expanded steadily over the years and is now recognised as one of the UK’s foremost, private family‐owned property companies.

What did Emerson want from their service provider?

Emerson were looking for a service partner to provide planned preventative and reactive maintenance to their diverse commercial property portfolio in the UK.  

We now provide HVAC, planned preventive and reactive maintenance for several commercial properties owned by the Group, including, offices, malls, retail and business parks. We also provide additional services including, Water hygiene, F Gas regulation compliance, AC inspections and gas safety certification.

Results

Cordant Technical has provided Emerson Management Services with a dedicated solution that has added value to their property portfolio and created valuable savings.

Key benefits

  • A quick and reactive response through the nearest suitable engineer dispatched via Masternaut tracking system
  • Reactive call-outs spend reduced via “integrated” maintenance visits
  • Extended warranties compliance on manufacturer equipment failures
  • Compliance with health & safety, Legionella ACOP L8, F‐Gas, EPBD and gas safety statutory regulations

Knight Frank is the world’s largest privately owned global property agency and consultancy. In London and throughout the UK Knight Frank is widely regarded as the market leader for high quality commercial and residential property.

What we do

Lombard Street is a multi-tenanted office block. We carryout all planned preventative and periodic maintenance and repair. We provide Mechanical & Electrical planned preventive maintenance for this prime location, city address. The site has numerous tenants residing at the commercial premises. Cordant Technical maintain all the HVAC systems at the property.

We also provide administration and support services and have provided additional technical engineers to support the manned site when requested. A 24/7 emergency call out for M & E equipment on a call out basis has also been put into place. In addition we provide on site dedicated skilled personnel and a management team who also manage third party contractors.

Results

Cordant Technical has provided Knight Frank with a dedicated solution that has added value to their property portfolio.

Key benefits to Knight Frank

  • Transparent and real-time performance Management
  • Rationalisation of supply chain
  • Integrated planned maintenance and capital expenditure budgets
  • Single point of contact
  • Aligned strategic objectives
  • Dedicated management and engineering team