“Immaculate” service for Britain’s largest bus operator

Overview

We provide services to Britain’s largest bus operator - maintaining the cleanliness of their busses and coaches all over the UK.

Actions

  • Cleaning
  • Shunting
  • Fuelling
  • MOT Cleans

Outcomes

  • We clean the largest bus depot in Europe, servicing 365 buses each day
  • High scores awarded in a recent audit. Feedback; “immaculate throughout”
  • Daily planned and reactive cleans of 2,000 buses and 28 day deep cleans
  • "The dedication and determination by Cordant is first class. I was incredibly pleased to see how the team all worked together in a professional and efficient manner ensuring each vehicle was fueled and cleaned in record time enabling continuous service without delay." - Client's Engineering Director

Project Highlights

  • 4 year partnership
  • 336 cleaners
  • 20 locations

Award-winning cleaning services for rail provider

Overview

We provide award winning cleaning services to a light rail provider, which in the clients words keep going from “strength to strength.”

Actions

  • Daily & Deep Cleaning
  • COVID-19 Fogging
  • Touch Point Cleaning
  • Embankment Cleaning
  • Track Litter Picking
  • Depot Cleaning
  • H&S Poster Distribution

Outcomes

  • Global Light Rail Award winners 2019 and 2020
  • Currently running at 100% against operational KPIs
  • Implementation of audit and reporting dashboards
  • One to one personal Track Safety training carry out
  • Reward schemes implemented to boost staff morale

Project Highlights

  • 3 year partnership
  • 20 cleaners
  • 30 locations

Security support to Channel Tunnel train operator

Overview

We provide security support to the train operator which carries freight and all forms of motor vehicles through the Channel Tunnel.

Actions

  • Manned Guarding
  • Mobile Patrols
  • Passport Checking
  • CCTV Monitoring

Outcomes

  • Recruited and trained 40+ passport checkers
  • Expanded the contract to include vehicle scanning
  • Awarded 17, ‘NC 7s’ for surpassing performance
  • All H&S issues investigated and closed within days
  • Dedicated bench team provides full shift coverage

Project Highlights

  • 5 year partnership
  • 135 officers
  • 1 locations

Security provision for a high profile private bank

Overview

We provide security services to a high profile private banking organisation and iconic brand in the financial sector.

Actions

  • Front of House
  • CCTV Monitoring
  • Visitor Greeting
  • Site Patrols
  • Access and Egress
  • Load Monitoring

Outcomes

  • Customer care, Project Griffin and terrorism awareness training
  • First class service to welcome and protect prestigious visitors
  • “Cordant’s presence provides reassurance for staff. The value of this cannot be overstated. I cannot think of a single complaint but have many complements for the whole team. Clients as well as staff have all commented on their professionalism when dealing with the public or incidents. We have commendations from neighbouring buildings, even the Royal Diplomatic Protection Division of the Police.” - Client's Head of Security

Project Highlights

  • 18 year partnership
  • 17 officers
  • 3 locations

A tailored security solution for a multinational chain

Overview

We are proud to provide a multinational supermarket chain, and the third largest retailer in the world, a tailored security solution.

Actions

  • Storefront Security
  • Car Park Marshalling
  • Site Patrolling
  • CCRV Control Room Management

Outcomes

  • 19 dedicated managers and centralised support
  • ‘Great Guarding’ Silver level qualified team
  • Bespoke client training and induction programmes
  • Free, new store risk assessment consultancy
  • Additional mass security support for peak trading

Project Highlights

  • 15 year partnership
  • 1,200 officers
  • 550 locations

Multi-service security solution for a major online retailer

Overview

We work collaboratively with a major online retailer to deliver a 360 degree, multi-service security solution.

Actions

  • Manned Guarding
  • Access Control
  • Gatehouse Duties
  • Vehicle Checks
  • CCTV
  • Patrolling
  • Searching

Outcomes

  • 5K monthly hours in planned security and over 2K reactive
  • High impact search team focused on loss prevention
  • Avoided £420K in shrinkage cost over the last 12 months
  • Provision of receptionists at their larger sites
  • Deliver almost 100% of all requirements

Project Highlights

  • 15 year partnership
  • 30 officers
  • 20 locations