Guy Pakenham
Managing Director, Cordant Cleaning Services
Our ability to succeed as a team is entirely dependent upon the utilisation of everyone’s strengths in a collaborative and positive environment.
My personal pledge to:
- Encourage all staff to take an active role in safeguarding themselves and others in the course of their duties
- To promote an environment within the company that encourages successful working relationships
- Generate significant margin improvement from new and existing clients by operational excellence
- To lead by example with regard to the respect and appreciation of others
- To ensure that the company is regarded in the market “as easy to do business with”
- Appropriate and frequent communication with all members of the Cordant Cleaning team
- To promote a culture of safety awareness
- Recognise and reward staff for exceptional performance
- Play an active and significant role in the unification and success of Cordant Services
- Provide opportunities for personal development through both internal and external training
- To increase customer satisfaction by adding value in tangible ways to their business
- Set clear and achievable goals for both individuals and the business
- Spend time with a range of operatives across the business to promote Health & Safety good practice and understanding
- Develop strong, lasting client relationships based on mutual respect and common goals
- To look for and invest in new and innovative cleaning techniques to aid our performance
- To understand the challenges that face the workforce at the “coal face” and introduce innovative measures that enable them to increase their enjoyment, performance and productivity
